WhatsIt: run support and sales inside WhatsApp
WhatsIt turns your WhatsApp Business number into a full support and sales channel — broadcast campaigns, an in-chat product catalog, automated replies, and a shared inbox your whole team can work from, without juggling personal phones.
What can WhatsIt handle inside WhatsApp?
Broadcast campaigns
Send segmented, opt-in campaigns for offers, restocks, and reminders to specific customer lists.
Product catalog & orders
Customers browse your catalog and place orders without ever leaving the chat window.
Automated replies
Instant answers for FAQs and order-status questions, so nobody waits for a busy agent.
Shared team inbox
Multiple agents work the same number, with conversations assigned, tagged, and tracked.
Why build business automation around WhatsApp first?
In India, WhatsApp adoption is near-universal, and it gets read and replied to faster than email or SMS ever will. Customers already expect to talk to businesses there — the gap is usually that businesses are running it off someone's personal phone with no structure, no history, and no automation.
WhatsIt closes that gap: everything runs through the official WhatsApp Business API, with conversation history, assignment, and automation built in from day one.
What's included
How do WhatsApp conversations reach the tools your team uses?
Contacts, order history, and conversation summaries sync into your CRM automatically — ours or your existing one — so sales and support are never working off a different picture of the customer.
Pairs well with
AI Chatbots
Add an AI layer on top of WhatsIt to handle first-contact questions automatically.
Custom CRM
Feed every WhatsApp conversation and order straight into a pipeline built around your process.
Raha Voice Agent
Follow up by phone when a WhatsApp conversation needs a real-time conversation instead.